Guide to perfect print

Get your print to the presses perfectly with everything you need to get set up

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Product
Ceramic Mugs
Template Size
Ceramic Mug 11oz
File type
Illustrator

Sustainable print

At Printed.com, we want to help you reduce your environmental impact. From using innovative packaging and sourcing eco-friendly papers, to minimising waste and promoting recycling, we’re dedicated to giving you more sustainable choices across our range.

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More information

Discover the ultimate solution for showcasing your brand with high-quality branded merchandise and promotional products from Printed.com. Perfectly tailored for businesses, marketing teams, and event planners, our range includes Tote Bags, custom Ceramic Mugs, eye-catching Magnets, stylish organic cotton T-Shirts, and reusable Water Bottles. With low unit costs, full-colour merchandise printing, and the option to order as few as one item, it's never been easier to create stunning company merchandise for events, giveaways, or corporate gifts. Elevate your brand's visibility and transform every product into a powerful marketing tool with our expertly crafted printed merchandise.

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Meet The Customer: Bare Bones Chocolate

Frequently asked questions

Got a question? We might have answered it here. If not, feel free to get in touch with The Team, we’re here to help! 

How long will my print take to arrive?

Find out how quickly you can get your print by filling in your selected options in the product builder, and check out the delivery options at the bottom. You can also explore the available delivery options from your basket once you’ve added a product. 


You’ll notice that if you put multiple items into your basket, they may be sorted into “delivery groups” based on delivery days, in order to help us ship your items as quickly and efficiently as possible. Find out more about delivery groups here

Once your order has been dispatched you’ll get an email from us which includes a tracking code. You can also easily track the status of your delivery at any time by logging into your Account and checking the Orders page. 

Find out more about our delivery services here, including details of delivery options based on your region. 

How do I set up my artwork for print?

Do you provide downloadable templates? 

On most of our product pages, you can find free downloadable templates to help you set up your artwork for print. They’re available in AI, IDML and PDF formats to suit the design software you’re working in. Our downloadable templates include key information on creating artwork as well as instructions on how to save out your print-ready PDF. 

What is bleed? 
Bleed is an area of print outside the document that must be added to your artwork before it’s sent off for print. By adding the all-important bleed (a minimum of 3mm on all edges), there’ll be no risk of white space left on your document and it'll be trimmed correctly without cutting into any design. Some products require a different amount of bleed, so be sure to check our downloadable templates to find out the correct amount. 

What is safe area?
The safe area is the space inside where your print will be trimmed. Keeping any important parts of your design away from this area will make sure that they aren’t accidentally trimmed off due to the natural movement while your print gets finished. Our downloadable templates will indicate the recommended amount of safe area for your print. 

What’s the difference between RGB and CMYK? ​​
RGB is the colour gamut used to display images on a computer screen, and stands for Red, Green and Blue. CMYK is the colour gamut used for conventional printing, and stands for Cyan, Magenta, Yellow and Black. Unless you’re printing Gicée Fine Art Prints, Photographic Prints or Mugs, please set up your artwork in CMYK. 

Why do I need to embed fonts? 
If you don’t embed fonts and your document is opened on another computer system that doesn’t have access to the original fonts, different fonts will be substituted instead. This could really affect the look of your finished print. Embedding fonts into your original design will stop them from changing. Find out how to embed your fonts here

How to export a PDF 
Exporting your design into a print-ready PDF is easy. We’ve created some handy video guides which will take you through the process which you can find here

Find lots more artwork tips here, including if you’re printing any special finishes such as foiling. For products with multiple pages, such as Brochures or Booklets, explore our book printing guide here

What is Branded Merchandise?

Branded merchandise includes customised products featuring your company’s logo, name, or message. These items are a great way to boost brand visibility and connect with your audience in a memorable way. Whether it’s apparel, stationery, or office furnishings, branded merchandise serves as a tangible reminder of your business, helping you leave a lasting impression.

What products work well for promotional activity?

The best promotional products are those that align with your goals and resonate with your audience. Some great options to consider include: 


  • Clothing and Bags: T-shirts, Hoodies, or Tote Bags are fantastic for boosting visibility wherever they go. 
  • Stationery: Branded Notebooks and Notepads are practical items your audience can use every day. 
  • Drinkware: Reusable Water Bottles or Mugs are not only functional but also tap into sustainability trends. 
  • Furnishings: Items like Cushions or Bean Bags can help you create a fully branded, inviting space. 
Each of these options combines usability with impact, ensuring your brand stays top of mind.

How do I choose the right size for T-shirts or Hoodies?

We’ve got you covered! Use our size guide to ensure the perfect fit for your branded merchandise—just measure your chest and length following these easy steps: 


For T-Shirts: 
  • Small (S): Fits a 36" chest and 26.8" length 
  • Medium (M): Fits a 38" chest and 28" length 
  • Large (L): Fits a 41" chest and 28.3" length 
  • Extra Large (XL): Fits a 43" chest and 29.1" length 
For Hoodies: 
  • Small (S): Fits a 34–36" chest 
  • Medium (M): Fits a 38–40" chest 
  • Large (L): Fits a 42–44" chest 
  • Extra Large (XL): Fits a 46–48" chest

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